Privacy Policy

For the purposes of this privacy policy, the terms "we", "us", "our" and "Drugs.com" refer to the Drugsite Trust. The terms "You" and "End-User" refer to You as a user of this Site.

TRUSTe

Drugs.com is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site www.drugs.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

 

If you have questions or concerns regarding this statement, you should first contact:

Drugsite Trust
25 Apollo Drive, suite A
Auckland 0632
New Zealand
Telephone: +64 9 476 8500
By e-mail:

If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily address, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.

Drugs.com collects no personal information about you when you visit our web site unless otherwise stated or unless you choose to provide this information to us (such as through registration on our site, or on the product information submission forms). However, we may collect and store certain information automatically. This information will not be shared with anyone beyond the web site support staff, except when required by law enforcement investigation (such as to comply with a judicial proceeding, court order or subpoena), and will be used only as a source of anonymous statistical information. This information may include:

• Internet Protocol (IP) address of the domain from which You access the Internet, either Your individual address or the proxy provided by Your Internet Service Provider (ISP).
• Date and time You access our site.
• Pages You view (recorded by the text and graphics files that compose that page).
• Web address of the site from which You linked directly to our site.
• Browser version and operating system of the computer You are using.

Drugs.com is the sole owner of the information collected on the Drugs.com web site. Drugs.com collects personally identifiable information from our users at several different points on our Web site.

We may use the summary statistics to help us make our site more useful to visitors, such as assessing what information is of most and least interest to visitors, and for other purposes such as determining the site’s technical design specifications and identifying system performance or problem areas.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use session ID cookies to make it easier for you to navigate our site and to provide you with enhanced services (viewing history, account information). A session ID cookie expires when you close you browser. If you reject cookies, you can still use our site, but your ability to use or access some areas of our site may be limited.

You may choose to provide us with personal information, by sending e-mail with questions or comments or by filling out an online form and submitting it to us through our web site. We use this information to;

• Gather the requested information.
• Respond to Your message.
• Follow-up as appropriate.

Drugs.com does not create individual profiles with the information You provide. If information is collected, it will be used solely in connection with Drugs.com, or for such other purposes as are described at the point of collection. Drugs.com does not give, sell, or transfer any personal information to any third party for their promotional purposes.

However, Your e-mail message, question, or comment may be forwarded to other Drugs.com employees, contractors or subcontractors, who may be better able to help You. Except for authorized law enforcement investigations, we do not share our e-mail with any other outside organizations. However, e-mail and on-line forms are not secure against interception and senders cannot expect guaranteed privacy.

Security

Drugs.com follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We use SSL (Secure Socket Layer) technology to protect your sensitive information on our site. If you have any questions about security on our Web site, you can send an email to us at

Forum/Bulletin Board

If you use any forum/bulletin board or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. Drugs.com also reserves the right to terminate the accounts of visitors who use these services in a manner inconsistent with our Terms of Use.

Refer a Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Drugs.com does not store this information.

Registration

In order to use some areas of this web site, you must first complete the registration form. During registration you are required to provide contact information such as your name, age, email address, preferred username, password and preferred subscriptions. We will only use this information to contact you about the services on our site in which you have expressed interest. You also have the option to provide demographic information to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.

If your personally identifiable information changes, or if you no longer desire our service, you may update or deactivate your information by signing into your account or by emailing our Customer Support at  or by contacting us by telephone or postal mail at the contact information listed above.

MedNotes

To store a medication profile using Drugs.com MedNotes, you will need to create an account. When You create a Drugs.com Account, we ask for your email address and a password, which is used to protect your account from unauthorized access. You control who can access the information stored in MedNotes. You are the only user who can view and edit your MedNotes profiles. Any information in your MedNotes profiles will not be shared with anyone beyond the web site support staff, except when required by law enforcement investigation (such as to comply with a judicial proceeding, court order or subpoena), and will be used only as a source of anonymous statistical information. Drugs.com will use aggregate data to publish drug usage statistics, drug interaction data and drug treatment combinations. None of this data can be used to personally identify an individual. No data from MedNotes will be sold to any other party.

Third Party Advertising

We use third-party advertising companies to serve ads when you visit our Web site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here. Some of these companies use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by Drugs.com only and does not cover the use of cookies by any third-party advertising companies.

"Opting out"

We provide you the opportunity to ’opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you set up an account but do not wish to receive any additional marketing material from us, you can indicate your preference during signup. If you no longer wish to receive our newsletters, you may opt-out of receiving them by following the instructions included in each newsletter, by signing into your account or by emailing us at:

Legal Disclosure

Drugs.com reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Changes to the Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

 

Updated: July 28, 2008